Wednesdays & Thursdays | 9:00am-12:30pm
Open Access allows walk-ins for new clients of Clifford Beers at our
93 Edwards Street location. Please contact us for further questions (203) 772-1270.

• Referrals & appointments: Vary by program; check individual program pages or call (203) 772-1270.
• Call for information: A Triage Case Manager will guide you through intake and answer questions.
• First appointment: Contact Triage; they will determine whether you need Open Access or a scheduled appointment.
• Appointment options: Telehealth or in-office visits are available.
• Bring to first appointment: Personal ID and insurance information, if applicable.
• Treatment plan: Your child will be evaluated and matched with the appropriate level of care.
• Treatment length: Varies by program and is discussed during intake.
• Parent/caregiver involvement: Required and an important part of treatment.
• Languages: Services are available in English and Spanish; interpreters can accommodate other languages.
• Insurance: Accepts Medicaid (HUSKY) and several commercial insurance plans.
• Telehealth: Secure, HIPAA-compliant services are available by computer or smartphone.
• In-person care: CDC and state guidelines are followed.
• Learn more: Visit individual program pages, email [email protected], or call (203) 772-1270.

• What it is: Mental health services provided online through live video conferencing.
• New clients: Yes, new clients are accepted for telehealth services.
• Before each session: Clinician will verify:
  • Your name and clinician information
  • Your address
  • Closest emergency facility
  • Emergency contact information
  • That you are in a safe, private location
• Video vs. phone: Depends on the service; audio-only may be available for certain existing clients.
• Privacy: Video sessions must take place in a private room; headphones or earbuds are recommended.
• Clients under 18: A legal guardian must be present as required for in-person services.
• Emergencies: Stay on the video call if possible, contact your emergency contact, and call 911 for emergencies.
• Medication: Telehealth medication prescribing is available, subject to federal and state regulations.
• Insurance: Many plans cover telehealth; call (203) 772-1270, ext. 8008 for billing questions.
• Cost: Clinic services are provided at a fee based on your ability to pay.